
Centre of Tourism Development is a qualitative information resource. Tourist data bases contain reliable information and are constantly updated. The centre concentrates tour operators’ suggestions in one place, that makes information convenient for use. Communication between tourists and the Centre takes place in real-time mode. The centre carries out marketing investigations of tourist market.
According to the activity of the hotel industry the total number of tourists staying in the hotels of Veliky Novgorod in 2019 amounts to 256 922 people, the number of foreign residents — 42 555.
The number of visitors of Novgorod State United Museum made 808 947 people.
Top 10 countries visiting Veliky Novgorod:
- China
- Taiwan
- Germany
- the Netherlands
- Australia
- Poland
- Hong Kong
- The United States
- Finland
In 2019 the number of tourist calls to the information desk amounted to 45 658 people, including visitors of the Center — 37 677; received telephone calls — 1 731, incoming telephone hotline calls — 2 485, requests received by e-mail — 2400, requests received by the online consultant on the portal — 657.
Tourist information portal of the Novgorod region VisitNovgorod.ru was visited by 430 617 people from 90 countries, 85 entities of the Russian Federation, the number of viewed pages amounted to 950 918. The portal operates in 9 languages.
2. Marketing activity

Promotion of Veliky Novgorod on Russian and foreign tourist Markets:
- Presentation of tourist potential on the common stand of the Novgorod region «Veliky Novgorod – the birthplace of Russia» on the international Russian and foreign exhibitions
- Organisation of 29 press tours for journalists of the media from Russia, Europe, Asia and the USA
- Layout of branding information about Veliky Novgorod in specialized tourist publications
Internet projects:

Projects:
- Interactive theatrical guided tour Around the Kremlin with Posadnik Sbyslav: more than 60 000 visitors have already taken the tour!
- Sightseeing bus tour Chronicle of the Vanished Times
- Audio guide to the places of Sergei Rachmaninoff's life in Veliky Novgorod "Veliky Novgorod - Homeland of Russian geniuses. Route №1. Sergei Rachmaninoff" for izi.TRAVEL application
- Mobile Guide to Veliky Novgorod and Novgorod region TopTripTip for IOS - download on the AppStore
- Interactive route The Path of Novgorod Land Tales
- Wedding in Novgorod program From the Bachelor Party to the Married One
- Internet portal of Veliky Novgorod VisitNovgorod.ru in Russian, English, German, French, Finnish, Swedish, Spanish, Italian and Chinese
- On-line booking system of accommodation means of Veliky Novgorod and the Novgorod region on the information tourist portal Veliky Novgorod For a Tourist (VisitNovgorod.com)
3. Publishing activity

- The City Guide "Veliky Novgorod – the Birthplace of Russia" in Russian and English
- "Tourist map. Veliky Novgorod" in Russian and English
- Informational articles about Veliky Novgorod, cultural events and arrangements, which take place in the city in Russian and foreign particularized printed publications Collaboration with the magazine «Service 08»
- Catalogue of tourist resources "Novgorod the Great – the Birthplace of Russia" in Russian and English
- A brochure «Veliky Novgorod – the Birthplace of Russia» in Russian and English
- Brochures and booklets in Russian, English, German, French, Polish and Chinese
4. Coordination activity

- Amalgamation of representatives of Veliky Novgorod tourbusiness for the purpose of their involvement in the working out and realization of an effective and harmonious policy of tourism development
- Interaction organization of Governmental Authorities, Local Government Authorities, professional associations, commercial and other organizations
- Development of proposals for the perfection of Federal and Region legislation in the sphere of tourism
- Participation in project development of regional programs, aimed at development of tourist branch in Veliky Novgorod and the Novgorod region
- Assistance in realization of measures, aimed at tourism development and hospitality sphere in Veliky Novgorod and the Novgorod region
- Development of proposals for increase of tourist activity effectiveness, development stimulation of domestic and incoming tourism, creation of favorable conditions for investment in tourist industry